Interactive

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Astra Auto 2000 – Toyota Home Service

PT Astra International through Auto 2000 want to provide a new service for its customer which is the on demand home service. This mobile application help customer to order service via mobile and tracking the order status.

Overview

Key Features

Scope: Front End Mobile Application

Main Features:

  • Online Order for Toyota Home Service (THS)
  • Tracking status for THS Order
  • Notification for Departure and Arrival THS Mechanic
  • Tracking THS Mechanic position
  • Direct Call and Message THS mechanic

Complexity

Medium

Team Formation

2 Project Managers

2 Developers

1 Software Tester

Timeline

Agile
September 2018  – April 2019

Complexity

Medium

Technology

Team Formation

2 Project Managers

2 Developers

1 Software Tester

Timeline

Agile
September 2018  – April 2019

Background

Auto 2000 is the biggest dealership of Toyota in Indonesia, part of PT. Astra International, Tbk. In order to serve better for Toyota needs, it is necessary to provide a mobile app for home service.

Problem

Auto 2000 does not have a dedicated developer team to develop home service features, so they outsource Badr Interactive to develop the system they want.

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Scope of work

Implementation

Support

Solution

We build mobile application of Auto 2000 Mobile that customers can easily reach various services, such as: order on-demand home service such as tune-up, oil or sparepart change, and others online reservation for workshop queue.

Impact

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